Important Updates Amid COVID-19

Important Updates Amid COVID-19 Image

Dear Donors,

During this time of unprecedented change and uncertainty we hope that you and your loved ones have all remained in good health. COVID-19 has brought changes to our community that we never imagined.

Kingston Health Sciences Centre (KHSC) and Providence Care are working hard with community partners to increase their capacity to treat patients, and continue to provide care to the most vulnerable in our region. Their focus remains on giving quality care to existing patients and dealing with COVID-19.

Consistent with direction given by the Chief Medical Officer of Health for the Province, tight restrictions have been placed on family presence (visitors) at our hospitals and long-term care homes. 

These efforts are aimed at minimizing the chance of spreading the COVID-19 virus to our vulnerable patients, clients and residents, and our essential health care workers. Please keep our buildings safe by staying away unless you need care. Please keep in touch with your loved ones instead by telephone, FaceTime or other electronic means until further notice.

Kingston Health Sciences Centre: All patients other than renal/cancer clinic patients and emergency patients should use the Davies main entrance at the KGH site.  Renal and Cancer patients only will continue to use Burr 0 entrance. Emergency patients should continue to come directly to the Emergency entrance off King Street. At the HDH site, all patients will continue to enter through the Brock Street main entrance, with the exception of those seeking care in the Urgent Care, who will continue to enter that area directly.  All patients will be required to go through a screening process prior to entry.

Providence Care Hospital: At Providence Care Hospital, all patients and clients must enter through the main entrance. All patients and clients will be required to go through a screening process prior to entry.

KHSC and Providence Care have measures in place to ensure that Personal Protective Equipment is available to physicians and staff where and when they need it.

As of this morning, Saturday, March 21, the COVID-19 primary Assessment Centre has relocated from the Hotel Dieu Hospital site to the Memorial Centre to accommodate larger volumes of patients. Operating hours will be 10:00 a.m. to 8:00 p.m. each day.

Providence Care Hospital is preparing to make non-traditional spaces available for incoming patients and adding additional beds to its capacity.

Both KHSC and Providence Care, together with community partners, are working to ensure the safety of our community. Please be assured they are doing everything they can.

As a result of all this, health care needs are changing rapidly. Many thoughtful community members have reached out asking what they can do to help. At this time, KHSC and Providence Care are asking those that wish to help to direct their support to:

1) Donations to Areas of Greatest Priority – both KHSC and Providence Care have constant need for equipment to provide care to our patients, clients and residents.

2) Comfort funds – supports for patients, clients and residents to assist with distraction, maintaining connections with family electronically and other comforts; and funds to allow us to recognize the staff for their diligent and dedicated work during this time of pandemic outbreak – including but not limited to providing lunches/snacks/coffee.

While we appreciate offers to bring in meals or coffee for staff teams, we cannot easily accommodate these kind gestures because of limits on access to our buildings, requirements for screening and other logistical and safety concerns.

Donations may be made hereThank you for all your support as we navigate through this together.


Tom Zsolnay
President and CEO
University Hospitals Kingston Foundation